To start the return process for your order, please enter your email address or phone number and the order number below.

How do I make a return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 14 days of receipt of your shipment.

  • Clothes must be in original condition, undamaged
  • Clothes must have all orginal labels and tags attached
  • Any hygiene seals must not be tampered with

Are there any charges for return?

  • Yes, we do not offer free returns
  • You are responsible for the charges of the return shipping
  • We recommend using a tracked delivery service

 

 

How soon will I get my refund?

  • Once your return is received we will send you an email to notify you of next steps.
  • Refunds can only be made to the original payment method.
  • We aim to process refunds within five working days
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