Return portal is not accessible

The return portal is disabled and not accessible at this time.

To start the return process for your order, please enter your email address or phone number and the order number below.

How do I make a return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 14 days of receipt of your shipment.

  • Clothes must be in original condition, undamaged
  • Clothes must have all orginal labels and tags attached
  • Any hygiene seals must not be tampered with

Are there any charges for return?

  • Yes, we do not offer free returns
  • You are responsible for the charges of the return shipping
  • We recommend using a tracked delivery service

 

 

How soon will I get my refund?

  • Once your return is received we will send you an email to notify you of next steps.
  • Refunds can only be made to the original payment method.
  • We aim to process refunds within five working days
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